Candy AI Review: What You Actually Pay For

Candy AI is a browser-based AI girlfriend app: you chat with ready-made or custom characters, and you can also ask for images, voice notes and short videos. The free plan stops after 5 messages in total, so you can’t really judge it without paying. Premium runs from $3.99 a month (billed yearly) to $13.99 a month (monthly), and covers unlimited text chat. Images, voice and video come out of a separate allowance of 100 tokens a month. If you mostly want to chat, it’s cheap on the annual plan. If you want a lot of pictures and videos, budget for buying extra tokens.

Disclosure: the “Visit Candy AI” button is an affiliate link. If you subscribe through it, I earn a commission and you pay the same price. No tool pays to be listed or ranked here.

Prices and policies checked on 23 October 2026 on candy.ai and the official help center. They change often, so check the checkout page before you pay.

Candy AI pricing at a glance

Plan	Price per month	What you’re billed	Renews at
12 months	$3.99	$47.88 once a year	the same price and term
3 months	$8.99	$26.97 every quarter	the same price and term
1 month	$9.99 the first month	$9.99, then $13.99	$13.99 a month

Every premium plan includes the same thing: unlimited text messages, 100 tokens a month, and the ability to create your own characters and generate 18+ images and videos. The checkout page also lists a weekly option ($5.60) and a bi-weekly one ($9.79) on some payment methods. Local taxes may be added at checkout.

The “70% off” banner refers to the annual plan compared with paying $13.99 every month. It’s the normal price of the annual plan, not a time-limited deal.

What the free plan gets you (not much)

According to Candy AI’s own help center, a free account can:

send 5 messages in total, across all characters (not 5 a day);
create 1 custom character;
generate 1 image.

That’s enough to see the interface and the character gallery, not enough to judge how the chat holds up over a longer conversation. In practice the free plan is a demo, and the real choice is which paid plan to pick.

How tokens work, and where the cost creeps in

The subscription only covers text chat. Everything else spends tokens, and premium gives you 100 a month, credited on the day you first subscribed. Annual subscribers get their 100 tokens each month too, not 1,200 up front.

What costs tokens

The help center lists these as token features:

generating images (in chat or in the image generator);
creating a custom AI character;
listening to voice messages;
voice calls (beta);
“My Private Content” packs on character profiles;
turning a generated image into a video.

Candy AI doesn’t publish a token price per action on the pages I could read without logging in. Third-party guides put an image at about 4 tokens and a short video at about 12. If those figures are right, 100 tokens is roughly 25 images, or a handful of videos. Extra tokens are sold separately on candy.ai/tokens, which needs a login to view.

One thing to switch off early: characters in “Realistic” chat mode send photos, voice notes and videos on their own, without you asking. The help center explains how to turn this off with the toggles next to the gift icon at the bottom of the chat.

Tokens don’t roll over

Unused tokens expire at the end of each billing period. They don’t carry over to the next month, and they’re lost if you cancel. They can’t be transferred to another account or exchanged for money (Terms of Service, section 10).

Premium Plus

There’s a higher tier, Premium Plus, with 330 tokens a month instead of 100. It also adds 10% bonus tokens on top-ups (quarterly and yearly plans only), early access to new characters, user personas, 20 memory slots and 5 cloned chats. Its price wasn’t visible on the public subscription page when I checked.

Refunds and cancelling: read this before you pay

This is the part most reviews skip, and it’s where people get burned:

You have 24 hours after paying to ask for a refund.
The refund is refused if you’ve used more than 20 tokens, even within those 24 hours. Generating a few images is enough to lose it.
Only card payments can be refunded. Crypto, bank transfer, Apple Pay and Google Pay can’t.
EU and UK users have a separate withdrawal right: the refund covers what you paid, minus a prorated amount for what you’ve already used (ToS 10.4.3).
If you file a chargeback, your account loses premium and all remaining tokens immediately.

To cancel: My Profile → Settings → subscription details at the bottom → Unsubscribe. You can’t pause a subscription; you can only cancel it. Deleting your account (Settings → Danger Zone) also cancels the subscription.

On your bank statement the charge appears as “EverAI”, not Candy AI. The company behind it is EverAI Limited, registered in Malta.

What you get beyond chat

Chat modes and intensity: you can change a character’s personality, chat mode and how explicit the chat is from the chat settings.
Live Action, Candy Cam, Roulette, Shorts and interactive stories: newer features listed in the help center in 2026.
No native app: there’s no App Store or Play Store app. You install it as a web app from the browser (“Add to Home Screen”).
Payments: card, debit card, crypto, Apple Pay, Google Pay and bank transfer, depending on your country.

Privacy and safety

What they keep: account data is kept for up to three years after your last activity, unless you ask for deletion. Payment records are kept for ten years, for tax reasons.
What they use your chats for: the privacy policy says conversations can be used to train their AI models, including human review of de-identified chats. If you’d rather your chats weren’t read by a person even in anonymised form, factor that in.
Content rules: the blocked content policy bans content that resembles minors, deepfakes and non-consensual images of real people, and impersonation of real individuals or celebrities. Every character is fictional and adult.
A past controversy: in January 2025, Bellingcat reported that Candy AI ads were appearing on MrDeepFakes, a non-consensual deepfake porn site, through Candy AI’s affiliate program. EverAI said it doesn’t condone deepfakes and cut ties with the site, and the links disappeared after the journalists’ questions. I mention it because it’s relevant when you decide where to put your money and your data.

Who Candy AI is for, and who should skip it

It makes sense if you mainly want long text conversations with one or two characters, and you’re fine paying a year up front: $47.88 for unlimited chat is cheap for this category.

Skip it, or go monthly first, if you’re mainly after images and videos. 100 tokens a month runs out fast, extra tokens cost extra, and they expire. It’s also not a good fit if you want a refund-friendly trial, because the 20-token limit makes the 24-hour refund window easy to lose.